THC Vape sample refund: for new brands

What your market will ask for

We work with wholesale buyers who order between a few hundred and a few thousand units at a time, and we treat both ends the same way: a written specification, a sample you approve, and a production run that matches the sample.

Labels are where good orders go wrong. Nicotine warnings, child-resistant closures, batch coding and market-specific text all have to be correct before the pallet leaves. We prepare test reports, declaration of conformity and safety data sheets for each shipment and we ask for your destination list early so artwork matches the market.

Artwork approval is a two stage process: a digital proof for text and layout, then a physical dummy for colour and finish. Skipping the dummy is the single most common cause of a reprint.

Support that answers the question

Returns are handled as data, not as complaints. Every reported failure is logged by mode and by batch, and the pattern is reviewed monthly with the factory.

The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.

Choosing the core line

The first question we ask is not what you want to spend. It is what your customer already buys. Answer that and the THC vape list writes itself; skip it and you end up with a pallet of stock that photographs well and sells badly.

When you compare suppliers for THC vape, ask for the last three production dates on the same SKU. If the answers are vague, the specification is not being held and the next batch will not match the sample you approved.

• Specification locked in writing before production starts
• Standing reorder schedule with a fixed cut-off
• Batch codes traceable from carton back to production date
• Consolidated or split shipping, quoted both ways
• Cartons drop-tested and pallet-counted for clean freight
• Artwork proof plus physical dummy for custom packaging

Getting the carton there intact

For repeat buyers we hold a shipping schedule rather than shipping on request. A fixed weekly cut-off means your reorder lands before the shelf empties instead of after.

If you dropship, we can label cartons to your format and omit our documentation from the outer box. It is a small operational detail that decides whether your customer sees a supplier or a partner.

Specification summary

If any of this is unclear, the fastest route is a message rather than a meeting. Send the market you sell into and the price band you work in, and you will get a specific answer instead of a brochure.

Frequently asked

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