THC Vape freebase for distributors guide

After-sales, replacements and reorders

Ordering THC vape is not difficult. Ordering THC vape that sell through without a return queue behind them is the part most buyers underestimate, and it is where we spend our time. We supply wholesale buyers in European and North American markets with core lines that turn over predictably, and we keep the specification list short enough for your team to actually manage.

The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.

Reorders are the real test of a supplier. If the second shipment does not match the first, the relationship is over regardless of price, so we treat the reorder as the actual deliverable.

Simple habits that lift velocity

Seasonality in THC vape products is real but smaller than most buyers assume. The bigger swing comes from restocking discipline, not from calendar events.

Bundle a device with a consumable and the reorder rhythm changes from occasional to weekly. That single merchandising decision often does more for monthly revenue than a price promotion.

What we test before a carton is sealed

Flavour drift between batches is the quiet killer of repeat orders. We retain a sealed reference sample from every run so a complaint six weeks later can be compared against what actually left the building.

7 separate checks run before a carton is sealed: electrical, mechanical, leak, finish and packaging. Anything outside tolerance is quarantined the same day and reported to you, rather than shipped with a hope and a discount.

• Private label files archived for future rebrands
• Reference sample retained from every batch
• Seven-day defect reporting with replace-or-credit
• Standing reorder schedule with a fixed cut-off
• Consolidated or split shipping, quoted both ways
• Artwork proof plus physical dummy for custom packaging

Where the margin really sits

We publish a realistic band of 3.15 to 9.25 per unit for standard configurations at 500 units. Below that band you are buying a lighter specification; above it you are paying for finish, packaging or a smaller run.

Payment terms for new accounts are normally a deposit with the balance against the bill of lading. Established buyers on a repeat schedule can move to terms after three clean shipments.

Specification summary

If any of this is unclear, the fastest route is a message rather than a meeting. Send the market you sell into and the price band you work in, and you will get a specific answer instead of a brochure.

Frequently asked

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